Blog header image

Expert views and the latest scoops from the world of customer experience

Return to demos

“It’s been a big learning experience” – Brand Ambassador Carol Hough on the return to product demos

16th November 2020

“It’s been a big learning experience, but that’s what life’s all about”. So says Carol Hough, who joined WDS as…

featured image 60 days

60 days of demos – Coming back from COVID

16th November 2020

There is no excerpt because this is a protected post.

“Members love the demos” – an interview with WDS brand ambassador, Lesley Smith

12th November 2020

From our recent blog posts, we’ve hopefully made it clear that we’re incredibly happy that we’re back up and running…

A successful first foray into product demos for Hotel Chocolat

A successful first foray into product demos for Hotel Chocolat

4th November 2020

It’s an interesting time for food and drink brands looking to make their first foray into the world of Costco…

Planning Costco’s 2020 festive demos

Planning Costco’s 2020 festive demos

20th October 2020

Every year, without fail, we see incredible results from product demos at Christmas time. It’s a time of year when…

Returning to Costco demos - Our Watford trial

Returning to Costco demos: Our Watford trial

18th August 2020

For Costco members and vendors alike, product demos are a huge part of the shopping experience. And they’ve certainly been…

Safe sampling in the Nordics - How we’re bringing demos back in Costco, Reykjavik

Safe sampling in the Nordics: How we’re bringing demos back in Costco, Reykjavik

21st July 2020

In the UK, live product demonstrations and food sampling have been on hold since lockdown began at the end of…

Meeting WDS’ unique training needs

Meeting WDS’ unique training needs

15th July 2020

Established in 1993, Warehouse Demo Services (WDS) provides every single one of Costco’s UK and Iceland product demonstrations and sampling…

Back to business - Food businesses after lockdown

Back to business – Food businesses after lockdown

6th July 2020

March 2020 will forever be known as the month when everything changed. Coronavirus had revealed itself as a devastating foe…

Why food handlers need Food Safety Level 2 right now

Why food handlers need Food Safety Level 2 right now

6th July 2020

The world we are all slowly returning to is not the same as the one we left. Since March, the…

Fizz Training Academy - Online training vs classroom training

Fizz Training Academy – Online training vs classroom training

29th June 2020

Even before the COVID-19 pandemic, online training was increasingly in popularity with 77% of US companies using online training programmes…

How have Costco vendors navigated lockdown

How have Costco vendors navigated lockdown?

23rd June 2020

With COVID-19 lockdown in place since the end of March, Costco vendors have not only been unable to run their…