Our Blog

Expert views and the latest scoops, from the world of customer experience.

How Consistency Builds Trust In Retail

22nd April 2026
Everything in retail is designed and built on the habits of shoppers. After all, most shoppers don’t walk into a shop planning to completely rethink their buying decisions. They follow familiar routines, gravitate towards recognised brands, and make choices quickly...
product sampling

Why A One-Off Demo Won’t Deliver the Value You Want

9th April 2026
When you think about in-store sampling, you might picture a one-off, big activation. One day, one location, and one opportunity to make an impression. And while one-off demos are fantastic for creating awareness, awareness alone rarely changes long-term buyer behaviour....
Vahdam Teas Case Study

What Is Experiential Marketing (And Why It Still Matters for Modern Brands)

18th March 2026
There’s no denying that marketing has changed dramatically over the last decade. Digital channels now dominate budgets, algorithms shape visibility, and brands can reach millions of people with a single campaign. But despite all of that technology and growth, one...

Understanding ‘Less Healthy’ Food Advertising Restrictions

5th March 2026
If you work in the retail space, you’ve probably already heard a lot about LFH (Less Healthy Food) regulations recently. Specifically, that the rules are changing, which means the ways that both brands and retailers can promote certain products in...

Fizz Experience Wins Bronze at the FMBE Awards for Vahdam Teas

10th February 2026
We’re back again! And this time we’re delighted to share that the team at Fizz Experience have added another award to our belt. Yes, we we’re happy to say that we won the Bronze award at this year’s FMBE Awards...

From One-Off Sampling to an Always-On Approach

20th January 2026
Hello and welcome to part 2! In part 1 we talked about the traditional approach to in-store sampling and some of the drawbacks of the way it’s been done in the past. Today we’re going to go one step further...

Are You Using The Right Approach to Sampling?

14th January 2026
In-store sampling has always held a special place in the marketing mix. There’s something fundamentally powerful about letting shoppers try a product for themselves. It cuts through hesitation, builds trust quickly, and turns abstract claims you make about your products...

Christmas Ads 2025 – Who Did It Better?

11th December 2025
It’s turned into an annual tradition that all of the big supermarkets, food and drinks brands have an unspoken competition to see who produces the best Christmas advert. What started as John Lewis trying to bring us to tears with...

We’ve Been Shortlisted – Again!

4th December 2025
We’ve always said the Field Marketing & Brand Experience (FMBE) Awards are one of the biggest highlights of our year. And we really mean it! They’re the moment the whole industry comes together to celebrate brilliant ideas, great execution, and...

Jumping on the Bandwagon – How to Make the Most of Customer Momentum

13th November 2025
We’ve all done it. Spotted a long queue outside a café and thought, “Ooo, that place must be good.” Or reached for a product in the supermarket simply because we’ve seen lots of other people buying it. That’s the bandwagon...
Team celebrate at FMBE

The FMBE Awards: Where Great Brand Experiences Shine

30th October 2025
At Fizz, we’re all about creating brilliant brand experiences — the kind that make people stop, smile and engage. So, when there’s an award ceremony that celebrates exactly that, you can bet we’re front and centre! The Field Marketing &...

You’re Already Using The Compromise Effect, You Just Don’t Know It

15th October 2025
Have you ever noticed that, if you’re faced with 3 options, you’re most attracted to the middle one? It’s most common in shops – you’ll get 3 versions of a product, one high priced, one low, and one in the...