Our Blog

Expert views and the latest scoops, from the world of customer experience.

Triple win at industry awards for Fizz & WDS!

4th February 2022
2022 has started well! Following a very difficult 18 months due to the challenges of the pandemic, we have launched into 2022 by celebrating a hat-trick of gongs by winning Gold, Silver and Bronze at the annual Field Marketing and...
Instore sampling during a pandemic

Why product sampling is key for brands and retailers in 2021

17th May 2021
We know that many brands and retailers will still be feeling the impact of COVID-19. However, we’re working to ensure that now restrictions are easing, the second half of 2021 is going to be amazing. We believe that now demos...

Key dates for 2021 product demo planning

12th January 2021
Anchoring marketing activity to key moments in the annual calendar is nothing new – and this seasonality applies to product demos and sampling campaigns, too. There are four different types of demo that we offer at WDS, all with different...
How to get the most from your Costco special event

How to get the most from your Costco special event

5th January 2021
Organising a product demo at Costco is more than just turning up with the goods on the day. A great deal of planning goes into each and every campaign, and you’ll need to decide which type of demo best suits...

How one Costco demo led to four more dates booked for Black & Decker

5th January 2021
When we returned to running Costco product demos after the first UK COVID-19 lockdown, we knew that we would need to stagger things to return to something resembling “normal”. Our very first demos focused on products that were easy to...
Pros and cons of different demo services

Which type of demo is right for your product? The pros and cons of different types of demo

4th January 2021
When done correctly, few sales and marketing tactics are more powerful than a product demonstration. You can wax lyrical about a product’s features and USPs, or you can simply let people see and experience it for themselves. However, there’s an...

“The sales are getting better and better”: BA Alison Carley on the return to product demos

14th December 2020
Alison Carley has been involved in product demonstrations for 20 years. First working for WDS in our previous incarnation as Power Girls, she then moved to Asda to run in-store demonstrations for the supermarket chain. Seven years ago, she returned...
Yvonne Hankins

“Being back at Costco is like a breath of fresh air” – an interview with WDS BA, Yvonne Hankins

25th November 2020
“Being back at Costco is like a breath of fresh air”, says WDS brand ambassador, Yvonne Hankins. Yvonne has been part of our team at Costco’s Milton Keynes warehouse for nearly 9 years, having filled out an application form on...
Return to demos

“It’s been a big learning experience” – Brand Ambassador Carol Hough on the return to product demos

16th November 2020
“It’s been a big learning experience, but that’s what life’s all about”. So says Carol Hough, who joined WDS as a brand ambassador at Costco Chester in October 2014. “I was supposed to have retired early”, she says, “but one...
featured image 60 days

60 days of demos – Coming back from COVID

16th November 2020
We might be back in another nationwide lockdown but rather than dwell on the negatives, we thought we would reflect on and showcase the exceptional work the WDS team have been up to in the last two months. It’s been...

“Members love the demos” – an interview with WDS brand ambassador, Lesley Smith

12th November 2020
From our recent blog posts, we’ve hopefully made it clear that we’re incredibly happy that we’re back up and running once again with Costco demos! But it’s not just us here at head office who are excited. Our brand ambassadors...
A successful first foray into product demos for Hotel Chocolat

A successful first foray into product demos for Hotel Chocolat

4th November 2020
It’s an interesting time for food and drink brands looking to make their first foray into the world of Costco demos. Not only did COVID-19 mean that we had several demo-free months during 2020, it’s also leading up to what...