Our Blog

Expert views and the latest scoops, from the world of customer experience.

10 key principles for experiential marketing the right way

10th July 2018
We’ve been leading the field in experiential marketing for twenty years. Not that we want to blow our own trumpet, but in that time we’ve learned a thing or ten about what makes experiential marketing work. We’re constantly evolving and...

A brief history of experiential and field marketing

4th July 2018
Experiential and field marketing mean different things to different people. Real world activations, brand experiences, in-store and on-site installations, not to mention omni-channel, hybrid spaces and more. For us, it’s simply the place where customers meet the brands in person....

Instore experiences for challenger brands

26th April 2018
Introduction In recent years there has been an explosion in the variety and number of smaller, challenger brands launched into the UK retail sector. Everything from craft beers, niche health products and artisan snacks can now be purchased in retailers...

Meet the Chairman

20th March 2018
As well as providing expertise and insight through our regular blog articles, as a people business we feel it’s also important to introduce you to some of the people behind our news and views. And what better place to start...

Food & drink in-store sampling – the benefits to brands and retailers.

12th March 2018
For our last blog, we took a detailed look at the health and beauty sector and the in-store customer experience. In particular, how it can help to drive sales and consumer awareness for new and established brands. This week, we...

Creating award winning in-store beauty experiences

15th February 2018
At Fizz, we like to think we know a thing or two about working with health and beauty brands to create in-store beauty experiences. Over the past three decades we’ve represented some of the industry’s best loved brands inside high...

Seasonal gifting and the experience

2nd February 2018
With Valentine’s Day just around the corner, we begin what is known at Fizz Towers as the “gifting season”. Representing a series of key dates through the retail calendar, each presents brands and retailers with opportunities to engage shoppers and...

What does 2018 have in-store?

12th January 2018
As we begin another busy year, what better time to pause and consider the 2018 trends for the retail sector. More importantly, how are the 2018 trends likely to impact and inform the in-store customer experience? Customer service becomes customer...

Hat-trick of field marketing industry awards for Fizz Experience!

22nd November 2017
Everyone at Fizz Experience is celebrating after a triple success at the 2017 Field Marketing and Brand Experience Awards. The glitzy field marketing awards ceremony was hosted by actor, comedian and BBC Radio DJ Craig Charles at London’s Troxy Theatre...

The power of word of mouth marketing

14th September 2017
You may have already seen our article in ‘My Customer’ discussing the importance of experiential marketing to drive word of mouth. In this piece Jill Pinner, Chairman of Fizz discusses the power of word of mouth and how brands can...

Feel, Sense, Think, Act, Relate: The Benefits Of Experiential Marketing

14th July 2017
Jill recently spoke to MyCustomer about the importance of experiential marketing. To read the whole article, please click here. Ten years ago, for most marketers, their core remit was focused on simply getting the brand out there and raising awareness...

WDS ready for Costco Iceland opening!

19th May 2017
After years of planning and preparation, next week will see Costco Wholesale open the doors to its newest warehouse in Reykjavik, Iceland. Having worked in partnership with Costco for over 20 years in the UK, WDS is extremely excited to...