Our Blog

Expert views and the latest scoops, from the world of customer experience.

Understanding Impulse Buying: What You Can Learn From IKEA

14th July 2025
We’ve all been there—walking into a store with a short list and walking out with a basket full of “extras.” That’s the power of impulse buying, and it’s a critical piece of the puzzle for brands looking to grow in-store...
Fizz

FREE GUIDE: The Small Business Guide to In-Store Sampling

1st July 2025
In-store sampling and demos have been used by brands for a long time, for good reason. It’s a powerful marketing strategy that can deliver exceptional results for businesses of any size – however, this methodology really comes in to its...
WDS Single Demo

The Mere Exposure Effect

27th June 2025
Ever wondered why you can still remember that TV jingle from when you were a child? (We’re looking at you Toys’R’Us). Or why that logo you’ve seen but never paid attention to much before suddenly shines out from the shelf...
WDS special event

Weak Ties – Why Casual Interactions Matter

20th June 2025
It’s no secret now that relationships are what successful businesses are built on. Creating those strong relationships with customers is now a priority for most brands, which is why experiential marketing is seeing such a surge in popularity. Experiential marketing...
Champagne Lanson

The Difficulties of Alcohol Marketing

18th June 2025
If your company produces alcohol products, then sampling might not be a thing you’ve thought of before. Many brands are afraid of trying it, largely because of the legal and logistical hoops that need to be jumped through. While it’s...
Shicken sampling photo 1

Anchoring Your Brand in Your Customer’s Minds

14th May 2025
In a world where customers are bombarded with choices at every turn, making your brand stand out isn’t just about flashy ads or clever slogans. The secret to creating a lasting connection with your customers lies in something a bit...

Seasonal Branding on Uniforms – Is It Worth It?

1st May 2025
Creating a memorable brand experience is something most companies strive for. It’s the key to driving engagement and boosting sales, as well as building customer loyalty that can last for years. For businesses that rely on sampling campaigns – whether...

Is Food Sampling Important For B2C Brands?

25th April 2025
Yes. That’s all, blog done. Ok, maybe not done – we still need to explain why. Any brand that is selling directly to customers, either through its own dedicated stores or via retailers, needs to consider food sampling an essential part...

Is Building Community The Key To Brand Success?

11th April 2025
In a world where customers have endless options, building a deep connection with your audience has never been more essential. After all, your brand needs more than just awareness. It needs people who will rally around it, share the benefits...

6 Experiential Marketing Predictions For 2025 and Beyond

12th March 2025
Experiential marketing is set to become a dominant force in brand engagement strategies. With the rising demand for personalized, immersive experiences and a focus on sustainability from consumers, it’s no surprise that this dynamic marketing approach is evolving rapidly. And...

Is There A Psychological Bias Against Vegans?

16th January 2025
Veganism as a movement is on the rise, and over the last decade the number of vegans in the UK and around the world has exploded. Which means more and more people expecting vegan options to be widely available, and...
ROI measurement

Choosing Your Sampling Partner

13th January 2025
Product sampling is an important part of getting your brand out in front of customers, spreading awareness and gathering valuable feedback on your products. But it can be tricky to get it right. Without proper planning or support, you can...