Our Blog

Expert views and the latest scoops, from the world of customer experience.

The WDS team share their favourite demos of 2019

The WDS team share their favourite demos of 2019

4th February 2020
2019 was a busy and exciting year for the team at WDS. We asked two of our brand ambassadors to share their favourite demos from 2019 and to tell us how they reflect changes in trends in consumer behaviour, and...
Allergens and beyond - The importance of staff training in the food industry

Allergens and beyond: The importance of staff training in the food industry

27th January 2020
Food safety compliance is an absolute necessity for those working with food in any capacity, whether it be in catering, the restaurant trade or behind the scenes. If food-handling staff are not properly trained, oversights can be made that might...
What do you know about these 4 less understood allergens

What do you know about these 4 less understood allergens?

16th January 2020
If you’re an employee, manager, supervisor or owner of a catering business, you undoubtedly know that there are 14 allergens responsible for the majority of allergic reactions. The 14 most common allergens When we run training courses, webinars, and coach...
Five reasons why you should focus on experiential marketing in 2020

Five reasons why you should focus on experiential marketing in 2020

17th December 2019
Experiential marketing, also called engagement marketing, is a strategy for directly engaging consumers in a brand experience. It allows the consumer to be part of a campaign and form a relationship with the business. It’s well documented that consumers who...
In-store sampling

Why the run up to Christmas is a great time to stage a super demo

4th December 2019
For many, Christmas is a whirlwind of activity. This is both a blessing and a curse for brands. Yes, consumers spend a lot of money at Christmas, but they’re also bombarded with marketing messages left, right and centre. It stands...
How to use a product demo to promote your wider brand values

How to use a product demo to promote your wider brand values

19th November 2019
Remember Iceland’s anti-palm-oil advertisement last Christmas? The ad was banned from TV but went on to be viewed over 70 million times online. This is a powerful example of how sharing your brand’s purpose, vision and values with customers helps...
Understanding food safety and allergens

Understanding food safety and allergens

13th November 2019
In July 2016, Natasha Ednan-Laperouse bought an artichoke, olive and tapenade baguette from Pret a Manger in Terminal 5 of Heathrow Airport. Halfway through her flight, Natasha developed a severe allergic reaction to the baguette. Tragically, Natasha died later the...
Product demos: Should brand ambassadors be recruited from your target audience?

Product demos: Should brand ambassadors be recruited from your target audience?

5th November 2019
Even though the product is the focus of any demo, it’s the ability of the brand ambassador to engage with your customers which determines whether the demo will be a success or not.  Sarah Curtis, Recruitment Manager at WDS, explains...
When is the best time to run a super demo?

When is the best time to run a super demo?

5th November 2019
To get the most out of a super demo, you want to run it at the right time. The ‘right time’ can mean several things, though: it may mean the peak season for your product category, it may mean at...
Everything you ever needed to know about Super Demos

Everything you ever needed to know about Super Demos

31st October 2019
Are you looking to raise awareness of a new product or boost sales of a brand already listed by Costco? If so, consider a Super Demo.  Super Demos don’t just differ in size to other demo events, they’re designed to...
Product demo trends - Can you have too much tech

Product demo trends: Can you have too much tech?

22nd October 2019
Product demonstrations have come a long way since the days of someone simply handing out samples or extolling the benefits of a product. Now, you can expect to see everything from augmented reality and online gaming to digital replicas of...
How to measure your super demo success

How to measure your super demo success

14th October 2019
You’ve been planning your super demo for months. You’ve picked the best time for your demo, you’ve found the right people to run it, and you’ve worked closely with Costco to ensure that it comes off well. But… what does...