Our Blog

Expert views and the latest scoops, from the world of customer experience.

Why do Icelandic retailers need to create brand loyalty NOW?

31st July 2018
As far as international retailers are concerned, Iceland is (or has been) a challenge. Iceland’s banks collapsed at the height of the 2008 credit crisis: a $10bn international aid package kept the country afloat, and the newly created special prosecutor...

Measuring the results of experiential and field marketing

25th July 2018
Testing and measuring are key components of a successful marketing strategy. Stats and metrics prove return on investment to your business leaders, and learning from the last campaign is how you improve the next one. Certain marketing efforts can be...

Why your experiential marketing efforts need to activate all 5 senses

17th July 2018
In the modern consumer environment, it is more difficult than ever to grab audiences’ attention and make a lasting impression. This challenge is no more apparent than in experiential marketing. It’s not that attention spans are declining, as such. It’s...

10 key principles for experiential marketing the right way

10th July 2018
We’ve been leading the field in experiential marketing for twenty years. Not that we want to blow our own trumpet, but in that time we’ve learned a thing or ten about what makes experiential marketing work. We’re constantly evolving and...

A brief history of experiential and field marketing

4th July 2018
Experiential and field marketing mean different things to different people. Real world activations, brand experiences, in-store and on-site installations, not to mention omni-channel, hybrid spaces and more. For us, it’s simply the place where customers meet the brands in person....

Instore experiences for challenger brands

26th April 2018
Introduction In recent years there has been an explosion in the variety and number of smaller, challenger brands launched into the UK retail sector. Everything from craft beers, niche health products and artisan snacks can now be purchased in retailers...

Meet the Chairman

20th March 2018
As well as providing expertise and insight through our regular blog articles, as a people business we feel it’s also important to introduce you to some of the people behind our news and views. And what better place to start...

Food & drink in-store sampling – the benefits to brands and retailers.

12th March 2018
For our last blog, we took a detailed look at the health and beauty sector and the in-store customer experience. In particular, how it can help to drive sales and consumer awareness for new and established brands. This week, we...

Creating award winning in-store beauty experiences

15th February 2018
At Fizz, we like to think we know a thing or two about working with health and beauty brands to create in-store beauty experiences. Over the past three decades we’ve represented some of the industry’s best loved brands inside high...

Seasonal gifting and the experience

2nd February 2018
With Valentine’s Day just around the corner, we begin what is known at Fizz Towers as the “gifting season”. Representing a series of key dates through the retail calendar, each presents brands and retailers with opportunities to engage shoppers and...

What does 2018 have in-store?

12th January 2018
As we begin another busy year, what better time to pause and consider the 2018 trends for the retail sector. More importantly, how are the 2018 trends likely to impact and inform the in-store customer experience? Customer service becomes customer...

Hat-trick of field marketing industry awards for Fizz Experience!

22nd November 2017
Everyone at Fizz Experience is celebrating after a triple success at the 2017 Field Marketing and Brand Experience Awards. The glitzy field marketing awards ceremony was hosted by actor, comedian and BBC Radio DJ Craig Charles at London’s Troxy Theatre...