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Expert views and the latest scoops from the world of customer experience

How to get the most from your Costco special event

How to get the most from your Costco special event

5th January 2021

Organising a product demo at Costco is more than just turning up with the goods on the day. A great…

A successful first foray into product demos for Hotel Chocolat

A successful first foray into product demos for Hotel Chocolat

4th November 2020

It’s an interesting time for food and drink brands looking to make their first foray into the world of Costco…

Planning Costco’s 2020 festive demos

Planning Costco’s 2020 festive demos

20th October 2020

Every year, without fail, we see incredible results from product demos at Christmas time. It’s a time of year when…

Returning to Costco demos - Our Watford trial

Returning to Costco demos: Our Watford trial

18th August 2020

For Costco members and vendors alike, product demos are a huge part of the shopping experience. And they’ve certainly been…

Safe sampling in the Nordics - How we’re bringing demos back in Costco, Reykjavik

Safe sampling in the Nordics: How we’re bringing demos back in Costco, Reykjavik

21st July 2020

In the UK, live product demonstrations and food sampling have been on hold since lockdown began at the end of…

How have Costco vendors navigated lockdown

How have Costco vendors navigated lockdown?

23rd June 2020

With COVID-19 lockdown in place since the end of March, Costco vendors have not only been unable to run their…

When is the best time to run a super demo?

When is the best time to run a super demo?

5th November 2019

To get the most out of a super demo, you want to run it at the right time. The ‘right…

How to measure your super demo success

How to measure your super demo success

14th October 2019

You’ve been planning your super demo for months. You’ve picked the best time for your demo, you’ve found the right…

How to run a super demo: working in line with Costco

How to run a super demo: working in line with Costco

7th October 2019

Costco has high customer service standards, and commits to providing customers with positive and memorable experiences of its warehouses. It…

Talking tech with Taz, our resident gadget specialist

Talking tech with Taz, our resident gadget specialist

4th September 2019

We’re a dab hand when it comes to demoing food and drink products. But that’s not all.  In fact, we…

Brand consistency with style - Our in-store special event for TIGI and VIZ A VIZ

Brand consistency with style – Our in-store special event for TIGI and VIZ A VIZ

8th August 2019

Women’s clothing brands TIGI and VIZ A VIZ were looking to reach new audiences through a series of special events…

WDS ready for Costco Iceland opening!

19th May 2017

After years of planning and preparation, next week will see Costco Wholesale open the doors to its newest warehouse in…