Our Blog

Expert views and the latest scoops, from the world of customer experience.

How to get the most from your Costco special event

How to get the most from your Costco special event

5th January 2021
Organising a product demo at Costco is more than just turning up with the goods on the day. A great deal of planning goes into each and every campaign, and you’ll need to decide which type of demo best suits...
A successful first foray into product demos for Hotel Chocolat

A successful first foray into product demos for Hotel Chocolat

4th November 2020
It’s an interesting time for food and drink brands looking to make their first foray into the world of Costco demos. Not only did COVID-19 mean that we had several demo-free months during 2020, it’s also leading up to what...
Planning Costco’s 2020 festive demos

Planning Costco’s 2020 festive demos

20th October 2020
Every year, without fail, we see incredible results from product demos at Christmas time. It’s a time of year when consumer spending is high, and when brands are looking for exciting ways to cut through the marketing noise. Getting their...
Returning to Costco demos - Our Watford trial

Returning to Costco demos: Our Watford trial

18th August 2020
For Costco members and vendors alike, product demos are a huge part of the shopping experience. And they’ve certainly been missed during recent months.  However, we’ve got some good news. Demos have started to return – albeit with some significant...
Safe sampling in the Nordics - How we’re bringing demos back in Costco, Reykjavik

Safe sampling in the Nordics: How we’re bringing demos back in Costco, Reykjavik

21st July 2020
In the UK, live product demonstrations and food sampling have been on hold since lockdown began at the end of March. Now, as lockdown eases, retailers like Costco are all set to start offering samples and demos once again. So,...
How have Costco vendors navigated lockdown

How have Costco vendors navigated lockdown?

23rd June 2020
With COVID-19 lockdown in place since the end of March, Costco vendors have not only been unable to run their usual in-store demos but have had the vast majority of their marketing and business activities disrupted. It’s been a tough...
When is the best time to run a super demo?

When is the best time to run a super demo?

5th November 2019
To get the most out of a super demo, you want to run it at the right time. The ‘right time’ can mean several things, though: it may mean the peak season for your product category, it may mean at...
How to measure your super demo success

How to measure your super demo success

14th October 2019
You’ve been planning your super demo for months. You’ve picked the best time for your demo, you’ve found the right people to run it, and you’ve worked closely with Costco to ensure that it comes off well. But… what does...
How to run a super demo: working in line with Costco

How to run a super demo: working in line with Costco

7th October 2019
Costco has high customer service standards, and commits to providing customers with positive and memorable experiences of its warehouses. It follows that Costco expects vendors to stage quality demos: third parties can’t let the side down. So what exactly does...
Talking tech with Taz, our resident gadget specialist

Talking tech with Taz, our resident gadget specialist

4th September 2019
We’re a dab hand when it comes to demoing food and drink products. But that’s not all.  In fact, we have sales consultants who specialise in all kinds of other products, from electronic appliances to clothing and footwear. Meet Taz...
Brand consistency with style - Our in-store special event for TIGI and VIZ A VIZ

Brand consistency with style – Our in-store special event for TIGI and VIZ A VIZ

8th August 2019
Women’s clothing brands TIGI and VIZ A VIZ were looking to reach new audiences through a series of special events in Costco warehouses.  As clothing brands, they needed a partner who could help to create a stylish, eye-catching stand and...

WDS ready for Costco Iceland opening!

19th May 2017
After years of planning and preparation, next week will see Costco Wholesale open the doors to its newest warehouse in Reykjavik, Iceland. Having worked in partnership with Costco for over 20 years in the UK, WDS is extremely excited to...