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Expert views and the latest scoops from the world of customer experience

COVID-19: Focus on service, not sales

3rd April 2020

In his statement on coronavirus on March 19th, Boris Johnson proclaimed, “I say to business, stand by your employees, stand…

Fizz nominated for three FMBE Awards!

24th September 2018

Here at Fizz, we’re proud to announce that we’ve been nominated for not one, not two, but three awards in…

Experiential marketing: Breaking the habits of a lifetime

29th August 2018

We’re all creatures of habit. We frequent fewer than 25 places in our day to day lives, and form close…

Why your experiential marketing efforts need to activate all 5 senses

17th July 2018

In the modern consumer environment, it is more difficult than ever to grab audiences’ attention and make a lasting impression….