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Expert views and the latest scoops, from the world of customer experience.

In-store sampling

Why the run up to Christmas is a great time to stage a super demo

4th December 2019
For many, Christmas is a whirlwind of activity. This is both a blessing and a curse for brands. Yes, consumers spend a lot of money at Christmas, but they’re also bombarded with marketing messages left, right and centre. It stands...
When is the best time to run a super demo?

When is the best time to run a super demo?

5th November 2019
To get the most out of a super demo, you want to run it at the right time. The ‘right time’ can mean several things, though: it may mean the peak season for your product category, it may mean at...
Everything you ever needed to know about Super Demos

Everything you ever needed to know about Super Demos

31st October 2019
Are you looking to raise awareness of a new product or boost sales of a brand already listed by Costco? If so, consider a Super Demo.  Super Demos don’t just differ in size to other demo events, they’re designed to...
How to measure your super demo success

How to measure your super demo success

14th October 2019
You’ve been planning your super demo for months. You’ve picked the best time for your demo, you’ve found the right people to run it, and you’ve worked closely with Costco to ensure that it comes off well. But… what does...
How to run a super demo: working in line with Costco

How to run a super demo: working in line with Costco

7th October 2019
Costco has high customer service standards, and commits to providing customers with positive and memorable experiences of its warehouses. It follows that Costco expects vendors to stage quality demos: third parties can’t let the side down. So what exactly does...