Our Blog

Expert views and the latest scoops, from the world of customer experience.

Safe sampling in the Nordics - How we’re bringing demos back in Costco, Reykjavik

Safe sampling in the Nordics: How we’re bringing demos back in Costco, Reykjavik

21st July 2020
In the UK, live product demonstrations and food sampling have been on hold since lockdown began at the end of March. Now, as lockdown eases, retailers like Costco are all set to start offering samples and demos once again. So,...
How to use online demos to replicate the impact of face-to-face activity

Using online demos to help fill the void left by in-store demos

27th April 2020
The coronavirus outbreak has had a major impact for brands relying on product demos to boost product sales. Indeed, product demonstrations have been called off for now due to the pandemic, leaving brands of all shapes and sizes without a...
The WDS team share their favourite demos of 2019

The WDS team share their favourite demos of 2019

4th February 2020
2019 was a busy and exciting year for the team at WDS. We asked two of our brand ambassadors to share their favourite demos from 2019 and to tell us how they reflect changes in trends in consumer behaviour, and...
What is the long-term impact of in-store demos

What is the long-term impact of product sampling and demos?

27th June 2019
In-store marketing activities are like Transformers: there’s more to them than meets the eye. Sampling and demo activity is effective at changing customer buying behaviour in the moment. We know people are 25-30% more likely to pick up and purchase...

A brief history of experiential and field marketing

4th July 2018
Experiential and field marketing mean different things to different people. Real world activations, brand experiences, in-store and on-site installations, not to mention omni-channel, hybrid spaces and more. For us, it’s simply the place where customers meet the brands in person....

Creating award winning in-store beauty experiences

15th February 2018
At Fizz, we like to think we know a thing or two about working with health and beauty brands to create in-store beauty experiences. Over the past three decades we’ve represented some of the industry’s best loved brands inside high...

WDS ready for Costco Iceland opening!

19th May 2017
After years of planning and preparation, next week will see Costco Wholesale open the doors to its newest warehouse in Reykjavik, Iceland. Having worked in partnership with Costco for over 20 years in the UK, WDS is extremely excited to...