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Expert views and the latest scoops, from the world of customer experience.

Shicken sampling photo 1

Anchoring Your Brand in Your Customer’s Minds

12th March 2025
In a world where customers are bombarded with choices at every turn, making your brand stand out isn’t just about flashy ads or clever slogans. The secret to creating a lasting connection with your customers lies in something a bit...

Seasonal Branding on Uniforms – Is It Worth It?

12th March 2025
Creating a memorable brand experience is something most companies strive for. It’s the key to driving engagement and boosting sales, as well as building customer loyalty that can last for years. For businesses that rely on sampling campaigns – whether...

Is Food Sampling Important For B2C Brands?

12th March 2025
Yes. That’s all, blog done. Ok, maybe not done – we still need to explain why. Any brand that is selling directly to customers, either through its own dedicated stores or via retailers, needs to consider food sampling an essential part...

Is Building Community The Key To Brand Success?

12th March 2025
In a world where customers have endless options, building a deep connection with your audience has never been more essential. After all, your brand needs more than just awareness. It needs people who will rally around it, share the benefits...