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Expert views and the latest scoops from the world of customer experience

Back to business - Food businesses after lockdown

Back to business – Food businesses after lockdown

6th July 2020

March 2020 will forever be known as the month when everything changed. Coronavirus had revealed itself as a devastating foe…

Why food handlers need Food Safety Level 2 right now

Why food handlers need Food Safety Level 2 right now

6th July 2020

The world we are all slowly returning to is not the same as the one we left. Since March, the…

Handling food

Can Coronavirus spread through food?

7th April 2020

Shops, cafés and restaurants across the UK – and the world – have shut their doors in order to combat…

Who is responsible for food safety?

Who is responsible for food safety?

18th February 2020

The Food Standards Agency is an independent government department for England, Wales, and Northern Ireland that protects public health and…

Understanding food safety and allergens

Understanding food safety and allergens

13th November 2019

In July 2016, Natasha Ednan-Laperouse bought an artichoke, olive and tapenade baguette from Pret a Manger in Terminal 5 of…